Privacy Policy

Maison Dopaminé respects your privacy. This policy explains what personal information we collect when you use our website and place an order, how we use it, and the measures we take to keep it safe. By using our website, you agree to the practices described here.

When you place an order, subscribe to our newsletter, apply to the Creator Circle, or write to us through our contact form, we may collect the following:

✦ Name — to address you personally and process your order
✦ Email address — to send order confirmations, shipping updates, and if you opt in, occasional communications from the Maison
✦ Phone number — for delivery coordination
✦ Shipping address — to deliver your order
✦ Instagram handle — only if you apply to the Creator Circle

All payments are processed securely through Razorpay, a PCI-DSS compliant payment gateway. Your card details, bank information, and UPI credentials are handled entirely by Razorpay. We never see, store, or have access to your financial information at any point.

We use browser local storage to remember your theme preference and keep your shopping session active. We do not use third-party advertising cookies or sell any data to advertisers. You can clear your browser storage at any time without affecting your ability to use the site.

Your personal information is never sold, rented, or traded to any third party. We share data only with services strictly necessary to fulfil your order:

✦ Razorpay — for payment processing
✦ Shipping partners — your name, phone, and address for delivery
✦ Email service — to send you order confirmations and updates

No other party has access to your data.

Our website is served over HTTPS with encrypted connections. Access to customer data is restricted and protected. We follow industry-standard practices to ensure your information is handled with care and remains secure.

If you subscribe to our newsletter, you will receive occasional updates from the Maison. You can unsubscribe at any time by writing to us. We will never spam you or share your email with anyone else. Order-related emails such as confirmations and shipping updates are sent regardless of subscription status.

You have the right to request access to the personal data we hold about you, ask for corrections, or request deletion of your data entirely. To exercise any of these rights, please write to us at hello@maisondopamine.com and we will respond within 48 hours.